βFAQ
Frequently Asked Questions
Talken Wallet
1. Sign Up / Sign In
Q1. What platforms does Talken Wallet support?
Talken Wallet works on mobile, web, Telegram, and desktop.
Web: wallet.talken.io
Telegram: @talken
iOS / Android: Available on App Store and Google Play
Q2. Do I need to sign up to use Talken Wallet?
Yes. You need to sign up with an email or SNS ID (Google, Apple, Facebook) to create and manage your wallet.
Telegram, Web: Email sign-up only
Mobile app: Supports email sign-up & SNS ID login
Q3. I already use Talken Wallet. How can I use it on Telegram?
If you signed up using an SNS ID, verify the email linked to your SNS account and set a password. Then, log in on Telegram using that email and password.
Q4. I forgot my password. What should I do?
Email sign-up: Tap βForgot your password?β on the login screen to reset
SNS sign-up: Reset your password through the SNS provider (Google, Apple, etc.)
Q5. I forgot my PIN.
PINs cannot be recovered. Go to Settings β Reset Password to change your password, then set a new PIN.
2. Wallet Use
Q1. How do I deposit or withdraw assets?
Deposit: Main screen β Receive β Copy address β Send assets from external wallet
Withdraw: Main screen β Send β Select token β Enter recipient address β Sign and confirm
Q2. What token is used for gas fees?
You need the native token of the network:
Ethereum β ETH
BNB Chain β BNB
Polygon β MATIC
Kaia β KAIA
Q3. Does the network auto-switch when using DApps?
Yes. Talken Wallet uses 'chain abstraction' to switch automatically to the DAppβs network. If it doesnβt switch, you can manually change it in the top-right menu.
Q4. How do I add or remove custom tokens or networks?
Add token: + Manage Tokens β + β Import token (enter contract address)
Remove token: Go to token detail β Tap trash icon
Add network: Settings β Network Setting β Custom or go through All Networks
Edit/delete network: Tap β>β next to the network β Edit or delete
Q5. Can I recover my wallet on another device?
Yes. Log in with the same email or SNS account. Your wallet will be automatically restored.
Q6. Can I have multiple wallets under one account?
No. One account (email or SNS ID) is linked to one wallet address.
3. Earn (Rewards)
Q1. What is the Earn feature?
The Earn page allows users to join events like Faucet, Invite & Earn, and Talken Missions and track their $TALK rewards.
Q2. How do I redeem $TALK rewards?
Go to More β Rewards β Tap βRedeemβ
Choose the network (Ethereum or Kaia)
Enter the amount and submit β $TALK is sent to your wallet
Q3. How do I cash out my rewards?
TALK (Ethereum): Swap to USDT/ETH or trade on exchanges like Bithumb or Gate.io
TALK (Kaia): Swap to KAIA and trade on Binance, Gate.io, etc.
4. Swap & Bridge
Q1. Why did my swap fail?
Not enough gas: You need more native tokens to pay for the fee
Slippage issue: Price changed too much beyond your allowed slippage (default: 1%)
Missing fee token: You need the native token (e.g., ETH for Ethereum, KAIA for Kaia)
Q2. The bridge was interrupted. Why?
Gas not enough:
Source chain: Lock/burn operations require gas
Destination chain: Mint/claim operations may require gas
Wallet disconnected or screen changed:
If you close the app or leave the screen, the transaction may fail
Solution: Make sure you have enough native tokens. Do not leave the app while bridging. If the issue persists, contact Talken Support or Wormhole Discord with your Tx Hash.
5. Security & Compatibility
Q1. Do I need to store a seed phrase or private key?
No. Talken Wallet uses MPC (Multi-Party Computation), so no seed phrase or private key is generated or exposed.
Q2. Is Talken Wallet non-custodial?
Yes. Talken is a non-custodial wallet, meaning you fully control your assets.
Q3. What networks are supported?
Talken supports Ethereum, BNB Chain, Polygon, Kaia, Arbitrum, Avalanche, Mantle, and more. You can also add custom EVM networks.
Q4. What languages are supported?
English and Korean are currently supported. You can change the language in Settings β Language.
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