> ## Documentation Index > Fetch the complete documentation index at: https://docs.talken.io/llms.txt > Use this file to discover all available pages before exploring further. # FAQ Learn how to create your Talken Wallet account Access DApps directly from Talken Wallet Stake TALK tokens and earn rewards ### Talken Wallet ### 1. Sign Up / Sign In **Q1. What platforms does Talken Wallet support?** > Talken Wallet works on mobile, web, Telegram, desktop, and Chrome Extension. > > * Web: [wallet.talken.io](https://wallet.talken.io) > * Telegram: [@talken](https://t.me/talken) > * iOS / Android: Available on [App Store](https://apps.apple.com/kr/app/talken-wallet/id1459475831?l=en-GB) and [Google Play](https://play.google.com/store/apps/details?id=io.talken.wallet) **Q2. Do I need to sign up to use Talken Wallet?** > Yes. You can easily sign up and create a wallet using an email or SNS account (Google, Apple, Kakao, Naver, Facebook). > > If you already have a browser wallet, you can also sign up and log in simply by signing with your wallet. > > * Sign-up methods > * Telegram: Email > * Web: Email or Google account > * Mobile app: Email or SNS account (Google, Apple, Kakao, Naver, Facebook) **Q3. How can I use my Talken Wallet account (SNS ID) on Telegram?** > If you signed up with an SNS ID, first verify the email linked to that account and set a password. Then log in on Telegram using your email and password. **Q4. I forgot my password. What should I do?** > * Email sign-up: On the mobile app login screen, tap **"Forgot your password?"** to reset your password. > * SNS sign-up: Reset your password through the **account center of the respective SNS** (Google, Apple, etc.). **Q5. I forgot my PIN.** > PINs cannot be recovered. After changing your password, please set a new PIN. ### 2. Wallet Use **Q1. How do I deposit or withdraw assets?** > * Deposit: Main screen → Receive → Copy address → Send assets from external wallet > * Withdraw: Main screen → Send → Select token → Enter recipient address → Sign and confirm **Q2. What token is used for gas fees?** > You need the **native token** of the network: > > * Ethereum → ETH > * Solana → SOL > * BNB Chain → BNB > * Polygon → MATIC > * Kaia → KAIA **Q3. Does the network auto-switch when using DApps?** > Yes. Talken Wallet uses **chain abstraction** to automatically switch to the DApp's network. > If it doesn't, you can manually change it from the menu in the top right corner. **Q4. How do I add or remove custom tokens or networks?** > * Add token: \[+ Manage Tokens] → ⊕ → Enter contract address > * Remove token: Token details page → Trash icon > * Add network: Settings → Network settings → ⊕ → Enter network info > * Edit/delete network: Custom network list → '>' → Edit or Delete **Q5. Can I recover my wallet on another device?** > Yes. Your wallet will be automatically restored when you log in with the same email or SNS account. **Q6. Can I have multiple wallets under one account?** > No. One account (email or SNS ID) is linked to one wallet address. ### 3. Earn (Rewards) **Q1. What is the Earn feature?** > The Earn page allows users to join events like Faucet, Invite & Earn, and Talken Missions and track their \$TALK rewards. **Q2. How do I redeem \$TALK rewards?** > 1. Go to More → Rewards and tap \[Redeem] > 2. In the Points Hub, select the points to exchange and the Exchangeable Tokens or points to receive, then tap \[Exchange] > 3. Receive \$TALK in your wallet **Q3. How do I cash out my rewards?** > * TALK (Ethereum): Swap to USDT/ETH or trade on exchanges like Bithumb or Gate.io > * TALK (Kaia): Swap to KAIA and trade on Binance, Gate.io, etc. ### 4. Swap & Bridge **Q1. Why did my swap fail?** > * Not enough gas: You need more native tokens to pay for the fee > * Slippage issue: Price changed too much beyond your allowed slippage (default: 1%) > * Missing fee token: You need the native token (e.g., ETH for Ethereum, KAIA for Kaia) **Q2. The bridge was interrupted. Why?** > * Gas not enough: > * Source chain: Lock/burn operations require gas > * Destination chain: Mint/claim operations may require gas > * Wallet disconnected or screen changed: > * If you close the app or leave the screen, the transaction may fail > > **Solution:** > Make sure you have enough native tokens. > Do not leave the app while bridging. > If the issue persists, contact Talken Support with your Tx Hash. ### 5. Staking **Q1. How are staking rewards distributed?** > Rewards are distributed every Thursday at 09:00 (UTC+9). > > * Accrued rewards: Rewards not yet claimable (can be claimed the following Thursday) > * Claimable rewards: Rewards available for immediate claim > > When you claim, rewards are paid in TALK tokens, and an Ethereum gas fee (ETH) will be required. **Q2. Are there any conditions to receive rewards?** > Yes, to qualify for rewards for a given week: > > * You must start staking before Thursday 09:00 (UTC+9) > * You must stake for at least 1 week > * Your lock-up period must have at least 1 week remaining **Q3. What should I be aware of when staking?** > * You cannot withdraw TALK during the lock-up period > * Once a staking position expires, it cannot be extended and rewards stop accruing > * You can extend your staking period only before it expires > * After the lock-up ends, you can unstake the full amount only (partial withdrawals are not supported) > * All transactions (staking, claiming, etc.) require Ethereum gas fees ### 6. Security & Compatibility **Q1. Do I need to store a seed phrase or private key?** > No. Talken Wallet uses MPC (Multi-Party Computation), so no seed phrase or private key is generated or exposed. **Q2. Is Talken Wallet non-custodial?** > Yes. Talken is a non-custodial wallet, meaning you fully control your assets. **Q3. What networks are supported?** > Talken supports Ethereum, Solana, BNB Chain, Polygon, Kaia, Arbitrum, Avalanche, Mantle, and more. You can also add custom EVM networks. **Q4. What languages are supported?** > English and Korean are currently supported. You can change the language in Settings → Language.